Refund policy
Every Event Walrus order is printed just for you after you order it, so we're not able to accept returns or exchanges, including for size. Please check the size chart on each product before you order.
Canceling an order
Need to cancel or change something? Email us right away at [email protected] with your order number. We can cancel or change an order until it goes to print. Once it has printed, it can't be canceled.
If something is wrong with your order
If your order arrives damaged, misprinted, or isn't what you ordered, email [email protected] with your order number and a photo, and we'll work with you to make it right.
Refunds
Approved refunds go back to the original payment method. Your bank or card issuer may take a few business days to post it.